Frequently Asked Questions

Before you buy

Do you offer any freebies?

Yes I do. You can grab a selection of freebies before you buy anything. They're perfect for testing the layout and getting a feel for how my planners work on your device.

Sign up any time to get into the Freebie Library, which includes sample pages, mini planners and bonus inserts.

What is the difference between a digital and paper planner?

A paper planner is your trusty notebook. A digital planner gives you the same organisation plus a few extras: you can tap between pages, erase without mess, duplicate as many pages as you need and take it everywhere on your tablet.

You still get that pen-to-page feel (just with a stylus), without carrying a chunky notebook around or running out of space.

What apps do I need?

All you need is a PDF annotation app, which lets you write on a PDF. Popular ones include:

  • Goodnotes (iPad)
  • Notability (iPad)
  • Noteshelf (iPad)
  • Xodo (Android)
  • Samsung Notes (Android)

If your app can open a PDF and lets you use a stylus, you're good to go.

Will it work on my device?

The digital planners and journals work on any tablet with a stylus, such as an iPad with Apple Pencil, a Samsung tablet with S Pen, or an Android tablet with stylus support. They're designed to feel like a real planner in your hands, so they're not made for phones or laptops.

The Google Sheets templates are different: they work on laptop, desktop, tablet and phone.

Can I sync it with Google or Apple Calendar?

The planners don't sync automatically, but they do come with built-in calendar shortcuts that make adding events easy.

Tap a calendar button and Google Calendar or Apple Calendar opens with that day's details filled in. You review it and save, with no typing needed. You choose what gets added, so your digital calendar stays tidy.

After you buy

How do I get my planner?

If you bought from this website, your download link appears on the order confirmation page and is emailed to you straight away. If you bought on Etsy, Etsy emails you a download link, and you can find your files any time under Purchases and Reviews in your Etsy account.

Are the planners fully hyperlinked?

Yes. A lot of work goes into making them properly interactive. You can tap through sections, tabs, months and pages without scrolling, which makes planning quick and easy.

Can I print the planner?

The digital planners are made for screen use, so they're not set up for printing and the interactive features wouldn't carry over. If you'd rather plan on paper, take a look at the printable planners in the shop.

Can I use it on more than one device?

Yes, as long as it's for your own personal use. If you're buying for someone else, please buy them their own copy.

Troubleshooting

The hyperlinks aren't working in Goodnotes

This usually means you're in the wrong mode. Goodnotes has two modes: Edit mode and Read Only mode.

In Edit mode you can write, draw, highlight and use tools like the lasso, but the hyperlinks won't work. In Read Only mode you can tap all the links, but you can't write.

To switch, tap the pencil icon in the top right corner of the screen. That turns editing off and the tabs and buttons will work. Still stuck? Double check the pencil icon isn't selected, it's the most common fix.

Can I delete or duplicate pages?

Yes. Most apps let you add, remove or duplicate pages however you like, so you can remove pages you don't use or copy your favourites.

Still have a question?

Get in touch or email hello@liveloveplanners.com and I'll help.